http://www.kellygagnon.com/work daily 0.75 2020-06-14 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520533338404-PW93LTLKYZKT2FYPWMWJ/sextra.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520454844030-P0RWYJKP73Q3SQRBFPHB/1.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520449685406-NN514S45XW0SO07ODUP4/a3.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520454137677-4N5DKSD97A1R7MPW9AYP/2.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520369625869-FW7TYKIFU4FVHTFLKDQA/R8.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520454105759-SHU50K4EUB3QUJKXH5AU/2.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520382022025-KZZI3ZCK6C0TE2CCL5AL/g12.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520272531515-VO2QQB09KYUA37QJWCIR/download+copy+19.jpeg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520295344375-06KBX6MB9M8VLOHUPLNK/gl26.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520533397309-H1O54OKVO3DKHLJC10X8/mextra.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592169446533-IVX8RUJW4OWDBVRWLU9P/image-asset.png Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592170153041-CW1ST0YWZR3065CL9SYL/Home.png Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1520292594957-GP4DRXGMZJ5PSOO2K1NM/download+copy+7.jpeg Featured Work https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592174513534-ROHR5OGBZNQWLR9RIBK6/DOH_home_0816.png Featured Work https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456851022917-I14CZYTKH20F3NT8F5T0/4.jpg Featured Work https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456865071576-9LJLBGX0FSTBTYEQNUIM/25.jpg Featured Work http://www.kellygagnon.com/home daily 1.0 2026-05-17 http://www.kellygagnon.com/about daily 0.75 2026-05-18 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627941024164-O43TMT5073LPSWNF0ZFG/Screen+Shot+2021-08-02+at+2.50.02+PM.png About Me http://www.kellygagnon.com/leadership daily 0.75 2018-07-06 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1528075837282-PLIUT7PJVZPWT7GPSBRR/Screen+Shot+2018-06-03+at+6.30.15+PM.png Leadership - old https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1528076467503-0UPUP1M4DW4QAU6D4P9M/Screen+Shot+2018-06-03+at+6.40.40+PM.png Leadership - old http://www.kellygagnon.com/new-page-4 daily 0.75 2021-08-02 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592173362489-6TRJK4QE3Z9GEXMRJSBB/Screen%2BShot%2B2020-06-13%2Bat%2B7.47.43%2BPM.jpg Leadership Design System A pitch to stakeholders and senior leadership to fund design system as we scale the org. PDF is proprietary, can share during interview. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592172844318-DWWWQ1W4C0FUXQAZNMHZ/Screen+Shot+2020-06-14+at+3.13.32+PM.png Leadership 1Life Design Principles Lead the design team to create user centered product principles. PDF is proprietary, can share during interview. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592173334921-8V3YJ4F0XTCKK0W4GSLS/Screen%2BShot%2B2020-06-14%2Bat%2B3.21.10%2BPM.jpg Leadership Design Charter & Principles The design team worked to create principles, a charter, and brand for the design org. I facilitated and supported most of this work. PDF is proprietary, can share during interview. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592173165144-QTTXZD1PIEKJ61NNMGES/Screen+Shot+2020-06-14+at+3.19.04+PM.png Leadership Leveling Guide Created a levels framework inspired by Peter Merholz, customized to be work with other department levels. PDF is proprietary, can share during interview. . https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592173943642-EQYPHT7TK4M2S384TCVU/Screen+Shot+2020-06-14+at+3.31.53+PM.png Leadership Recruiting Toolkit Coming Soon https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592174010610-YBJ0FJXKR413WEL32U2Z/Rectangle.jpg Leadership Holistic OKR / Shared OKR Approach Coming Soon http://www.kellygagnon.com/management daily 0.75 2020-06-14 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592166322520-X76V2SIGFU78Z8TJSQCD/IMG_1272.jpg Strategy Formula for designing for emotion I invented this framework on how to design for emotion. Open PDF https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1531349863118-Q4X162HO95TN68KIAHOP/Screen+Shot+2018-06-03+at+6.40.40+PM.png Strategy What is a lean UX Workshop? A process I invented inspired by Lean UX best practices. It is a great liaison between research and agile product teams. Open PDF https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592167152917-L51CKZH4HIGKV5N7HWQ6/Peak_End.jpg Strategy Peak & End Rule Applied Using current NPS score data to find improvement opportunities to the first use experience. Open PDF https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592167452042-RRKVBIAVB6AC9IF5006B/Screen%2BShot%2B2018-06-03%2Bat%2B6.30.15%2BPM.png Strategy New Services: How might we support the gig economy? Lean UX frameworks, problem statements, goal alignment and brainstorming sessions. Open PDF . https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1531351864356-65G90WE0A11EMPZLSZMD/agile_research_kg.png Strategy 3 Track Method This is a process I invented to illustrate how research fits into agile process. Open PDF https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1592168005121-360YSUIFSLYSBBZK2CK1/Screen+Shot+2020-06-14+at+1.53.02+PM.png Strategy Reactivating dormant users By mapping out all three flows were were able to holistically find opportunities to bring back candidates that had abandoned us. Open PDF Open Map http://www.kellygagnon.com/i-believe daily 0.75 2021-01-07 http://www.kellygagnon.com/references daily 0.75 2021-08-02 http://www.kellygagnon.com/branding-visual daily 0.75 2021-08-04 https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627951850618-CNBC19F8HU6ZL8OGA14Z/apparel3.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627951880766-YKFBOHEHGOUQ1RHZZ06N/plant1.jpg Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627951947121-6VANB853L0YBN7ZW3UF4/adidas1.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627951999421-4CVAH47ADV2JVO6QOT8B/sac6.jpg Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627947707309-LM0JRYW8TG31J3P2TE4U/shoes.png Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627949082153-8CRATVHZ72R18JFTVM7Q/adidas4.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952156142-68A52SG5SVYYSWRYU022/C_1.jpg Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627948055214-0T7C5C9ABA4N29FQMVWX/sac8.gif Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627947899933-M5C2R924XD2YD65DDHVF/logos.jpeg Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952198051-UGFW1Q91CW0JECH39VZG/adidas2.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627949145584-ARK3ZVIQO5YTS8EBS0BR/adidas8.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952277437-I5AT6OW6ZRPVYUY298TX/C_2.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952609162-VG6S679JE7L8W0R0JAHZ/treat1.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952738469-1BIYC1MTRJVW9RKKJDYH/treat2.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104685596-A87172U6YP2KMM4R5NJK/M_Apparel12.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104491538-4P6GZTFWBGS9OVV8CR3B/vernal.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104716567-25BX4BNT4E6PL6HCQ51P/M_LM3.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104774471-MDBEL667A0HMK4TUI6XT/M_Stickers.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627948015606-R4KJLHVP3YM6CQEE5QDK/logo.png Art Direction https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104645392-YMQ9PVE2ULWM0YWVELWQ/M_Apparel1.gif Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627948295010-X2YX6SAM0UPZ43I0M30N/i1.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627948333125-NC5HMGEWHGTLG2ZWOU60/l3.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627949125209-S0EBSOFPB9MRB0B3WDXQ/adidas5.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627949180762-YJ4AZ3TBU8TJOA6RL8CP/adidas10.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952301642-TH9YTIN7UPX1FE6G434J/gr2.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952519894-1WB13S1FJQ4A9EKFZX3L/sea1.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952675176-EMHPBK9M72G4O4JY80R7/sea5.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1627952699358-PGQJOKV3SB8F3OZVQN9G/sea3.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104738390-SMZ102FKZM4LV0IKW0A1/M_SS3.jpg Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628104829435-N19SK2KCD1P8ASRPSVM6/Screen+Shot+2021-08-04+at+11.26.36+AM.png Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56084dd0e4b01aa58716e6d2/1628105727142-XIDUYB0XX7ACNXTHPXGS/Screen+Shot+2021-08-04+at+12.34.56+PM.png Art Direction - Make it stand out Whatever it is, the way you tell your story online can make all the difference.